Toolwire Cloud Labs
Delivering personalized, hands-on learning experiences with real-world applications.
Learning happens through experiences. Cloud Labs provide a technology sandbox for learners to create meaningful experiences and as a result of learn by doing. To enhance relevance and build confidence, text and video-based scenarios and instructions are integrated directly into each lab.
Cloud Labs
“I hear and I forget. I see and I remember. I do and I understand.”
— Confucius
Learning by doing (role-plays) provides the quickest and most effective way to develop skills and ensure ongoing competency and speed to production. with technology.
Cloud Labs provide hands-on access to LIVE software in a hosted virtual desktop sandbox environment. These are not simulations or mock-up exercises. They are personal sandbox environments where learners create and experiment in a risk-free environment.
Toolwire experts can help you migrate and enhance your existing learning content in just three days or build new and engaging experiences directly using AI-powered curation. You can leverage the expertise of our engineering team, and technologies such as SSO, LTI. RESTful Web Serivces, SAML, and OAuth3 to seamlessly integrate our products with your existing LMS
Collaborative
Experiential
BPO Use Cases
- A unified platform that supports the entire Lifecycle Challenges for BPO’s while supporting lifelong learning
- Optimized to realize training ROI by empowering learners and administrators
- Improved retention supports continued Digital Transformation revenue growth
- Flexibility to support multiple Use Cases beyond technology upskilling and reskilling such as Sales Training, Leadership Training, Contact Center Agent Training, Compliance Training, etc.
Workforce
Optimization
& Improved
Retention
Collaborative
Experiential
BPO Use Cases
- A unified platform that supports the entire Lifecycle Challenges for BPO’s while supporting lifelong learning
- Optimized to realize training ROI by empowering learners and administrators
- Improved retention supports continued Digital Transformation revenue growth
- Flexibility to support multiple Use Cases beyond technology upskilling and reskilling such as Sales Training, Leadership Training, Contact Center Agent Training, Compliance Training, etc.
Collaborative
Experiential
Who We Are
Our Values
At Toolwire, we affectionately refer to our company logo as “Sparky” – representing the “can do” attitude and effort of everyone in our organization.
Service – Do whatever it takes to help our customers because their success is our success.
Possibility – Transform the learning experience through innovation, creativity, and partnerships.
Action – Encourage and reward independent thought and bold choices.
Results – Focus on business outcomes: what matters to our customers, matters to us.
Knowledge – Share what we’ve learned with our customers so they can benefit. You – Be a Sparky!
YOU – take responsibility and YOU make it happen.
Our Mission
Toolwire is a green company dedicated to enabling education equality & digital skills transformation while limiting our negative impact on the environment. We accomplish these goals by creating more accessible digital learning programs and connecting learner skills with employer demand – via digital credentials, skills portfolios, and other methods.
Toolwire partners with world-leading organizations to empower under-resourced learners with remote, real-time access to workforce-ready skills in high-demand jobs. In addition, Toolwire embraces the creator economy by partnering with passionate, innovative content creators.
Real Environments, Real Learning
Cloud Labs provide hands-on access to LIVE software in a hosted virtual desktop sandbox environment. These are not simulations or mock-up exercises. They are personal sandbox environments where learners are free to learn, create, and experiment, in a risk-free environment.
Cloud Labs bridge the gap from training to real-world experience. For example, our AWS SageMaker lab for data science includes 100+ AWS services pre-provisioned for each learner.
Toolwire’s Cloud Labs environments offer tremendous benefits to learners and Administrators at Enterprise Organizations.
Learner Benefits for Toolwire Cloud Labs:
The following Cloud Labs features are unique to Toolwire
Hands-on labs (on-demand, with persistent storage)
Project labs (scheduled with persistent storage and unlimited durations)
Some Labs have multiple VMs and multiple operating systems networked together
Integrated learning resources in an award-winning LXP: AI-powered resource curation, broader range of self-paced learning resource types, hands-on labs (on-demand, with persistence), embedded lab guides, skills-based lab assessment, vitual classroom, live mentoring platform, personalized learning plans
These features provide the following primary benefits to experienced BPO learners
Zero end-user setup or configuration means learning starts right away
With no time limitations, a deeper understanding of subject matter concepts.
Highly scalable and configurable project-based solutions vs point, task-oriented skills
With save and resume capability, users can build and improve on a complex solution in an iterative fashion.
For BPOs, enable cloud practitioners a playground to build out fully functional prototypes.
Single Sign-On (SSO) allows for seamless integration to other training tools and modalities
Scheduled labs provide an excellent framework co-development, collaboration, and hackathons.
Collaboration and team problem solving capabilities
Administrator Benefits for Cloud Labs:
Toolwire provides the same level of administrator and analytics features as competitors, including
Usage analytics
Student registration
SAML integration
In addition, the following administrator and analytics features are unique to Toolwire
Organizational view of skills gap matrix
Resource-based and custom reports
WYSIWYG course creation editor
These features provide the following primary benefits to 2nd and 3rd tier BPO organizations
Cloud training cost management – we do the heavy lifting.
Customized lab experiences and scenarios to suit your business requirements.
Enterprise-wide skills gap analysis to find gaps in skill sets
Personalized skilling with improved speed-to-competency and skills gap analysis
Who Our Customers Are
Cognizant and Toolwire collaborated on a reskilling initiative for their 250,000+ associates to gain hands-on experience with digital transformation skills. As a result, their first-time pass rates improved by 60%.
Praxis AI leveraged the Toolwire Top 20 LXP to win awards for Best BioHackathon, Startup of the Year, and Education Hero of the Year. The American Business Awards are the U.S.A.’s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations — public and private, for-profit and non-profit, large and small.
Versa is providing its lab service in partnership with Toolwire. The lab environment can be used for personal learning, exploring the Versa Networks ecosystem, and completing or re-doing the tasks associated with Versa Networks training course lab guides and exercises.
Who Our Customers Are
A global BPO empowers its new and existing technical associates with onboarding and reskilling LiveLabs, including Cloud Technologies, Full Stack Development, and AI.
The global contact center leader has integrated Toolwire’s Top 20 learning experience platform into their remote, cloud-based workforce optimization solution.
The world-leading cloud provider relies on Toolwire interactive simulations to prepare their sales executives for complex digital transformation value discussions.
