• Toolwire to debut new AI platform at CCW
  • Toolwire to debut new AI platform at CCW

    Toolwire is thrilled to announce that its new AI platform “Spaces Learning LXP for Contact Centers” will debut at Customer Contact Week (CCW) this June 20-23, 2022, in Las Vegas, Nevada. Partnering with Avaya, Toolwire will showcase the “Spaces Learning LXP for Contact Centers” platform in Pavilion 4 at Caesars Forum.

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spaces learning personalized learning plan

Spaces Learning | Personalized Upskilling

This SaaS Learning platform allows organizations of all sizes to efficiently and effectively deliver personalized, 21st-century digital skills and assessments at scale in a remote environment. Better learning experiences ultimately translate to better employees and better business outcomes.

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Spaces Learning Brochure

Spaces Learning LXP (Learning Experience Platform) Benefits for learners, trainers and instructors, companies and organizations along with contact centers.

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Spaces Learning for Contact Center | Agent Onboarding

Avaya has empowered Toolwire with Avaya Spaces™ APIs to build an integrated workforce optimization and remote learning solution called Spaces Learning™. This Spaces Learning video demo from Toolwire follows Carol Silva, a Customer Experience Director at Omni BPO who has received a request for specific digital omnichannel skills from her team.

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TICE FALL 2021

Welcome! We are excited about the TICE Fall 2021 event and look forward to meeting you in our Virtual Booth or at one of our sessions.

Attendees can stop by our booth to discuss the case study below, our session, or our demo, and get a $25 Amazon gift card. Everyone is then entered for a chance to win a $250 Amazon gift card at the end of the event.