“I hear and I forget. I see and I remember. I do and I understand.”

– Confucius

Toolwire’s LiveLabs

Delivering personalized, hands-on learning experiences with real-world applications.

Learning happens through experiences. LiveLabs provide a safe space for people to create meaningful experiences and learn by doing. To enhance relevance and build confidence, text and video-based scenarios and instructions are integrated directly into each lab.

Real Environments, Real Learning

LiveLabs provide hands-on access to LIVE software in a hosted virtual desktop sandbox environment. These are not simulations or mock-up exercises. They are personal sandbox environments where learners are free to learn and experiment, free of risk.

A typical LiveLab targets one to two higher order learning objectives, or skills. This allows learners to best use their limited time to continue to increase their skill without requiring huge blocks of time.

Toolwire’s LiveLabs environments offer tremendous benefits to learners at Enterprise and Higher Ed organizations.

10 Key Benefits:

Software Licensing Included. We provide and manage all the software licensing, with a large variety of offerings. Learners do not have to buy or pay for expensive software which they may only need for a short duration of time. Learners can also be exposed to a variety of different applications quickly.
Cloud-based Personal Storage. Learners can access their work in persistent storage folders from anywhere, anytime, from any machine (Mac or PC).
Embedded Content and Guidance. Lab Guides, instruction, and content, including Starter and Share folders – everything a learner needs – all in one single location! Equip each lab with content, starter files, and share folders for teams.
Multiple Virtual Machines, Multiple Operating Systems. Access to various Windows Servers or Linux machines all from the same lab environment.
PC Apps on Macs. Have applications that only work on PCs? No problem. With a single click Mac-users can access and use those applications from Toolwire LiveLabs on their Mac.
ZERO End-User Set Up or Configuration. It’s a waste of time and money to have learners set up and configure their own lab environments. Toolwire pre-builds each LiveLab for “known good environments” for your learners. We have been doing this for decades with an emphasis on Enterprise, Higher Education and Training environments. We can create a scalable model that is cost effective and efficient – and most importantly, easy for learners to use!
Highly Scalable and Customizable. There is virtually no limit to the number of end-users we are able to support while keeping costs minimized.
Quick to Market at a Low Per User Cost. We understand every organization has different needs. That’s why Toolwire is always flexible and creative in creating business models that work for you. We strive to meet your requirements while keeping the per user cost and the time to market low.
HTML5 Framesets and Connections. No need to install Java clients or Citrix ICA – Toolwire is always leveraging the most current web browsers capabilities.
Spaces Learning Core Capability plus Single-Sign-On (SSO) Authentication. LiveLabs are integrated into Toolwire’s Spaces Learning LXP, and are also available as a stand-alone offering. If you wish to use LiveLabs without Toolwire’s Spaces Learning LXP, we can do an SSO integration with any other platform to allow your learners to access the safe “known good environment” with a single click.
Bonus Benefit – Ease of Use. The LiveLabs user interface was designed with learners in mind. The UI includes helpful features such as a Time Remaining Indicator, Lab guide resizing, Full screen view, Reconnect/refresh, Screen capture, Lab menus, Content tabs, Font size control, and Vertical/horizontal controls.

Software Licensing Included

We provide and manage all the software licensing, with a large variety of offerings. Learners do not have to buy or pay for expensive software which they may only need for a short duration of time. Learners can also be exposed to a variety of different applications quickly.

Cloud-based Personal Storage

Learners can access their work in persistent storage folders from anywhere, anytime, from any machine (Mac or PC).

Software LicenEmbedded Content and Guidancesing Included

Lab Guides, instruction, and content, including Starter and Share folders – everything a learner needs – all in one single location! Equip each lab with content, starter files, and share folders for teams.

Multiple Virtual Machines, Multiple Operating Systems

Access to various Windows Servers or Linux machines all from the same lab environment.

PC Apps on Macs

Have applications that only work on PCs? No problem. With a single click Mac-users can access and use those applications from Toolwire LiveLabs on their Mac.

ZERO End-User Set Up or Configuration

It’s a waste of time and money to have learners set up and configure their own lab environments. Toolwire pre-builds each LiveLab for “known good environments” for your learners. We have been doing this for decades with an emphasis on Enterprise, Higher Education and Training environments. We can create a scalable model that is cost effective and efficient – and most importantly, easy for learners to use!

Highly Scalable and Customizable

There is virtually no limit to the number of end-users we are able to support while keeping costs minimized.

Quick to Market at a Low Per User Cost

We understand every organization has different needs. That’s why Toolwire is always flexible and creative in creating business models that work for you. We strive to meet your requirements while keeping the per user cost and the time to market low.

Spaces Learning Core Capability plus Single-Sign-On (SSO) Authentication

LiveLabs are integrated into Toolwire’s Spaces Learning LXP, and are also available as a stand-alone offering. If you wish to use LiveLabs without Toolwire’s Spaces Learning LXP, we can do an SSO integration with any other platform to allow your learners to access the safe “known good environment” with a single click.

HTML5 Framesets and Connections

No need to install Java clients or Citrix ICA – Toolwire is always leveraging the most current web browsers capabilities.

Bonus Benefit – Ease of Use

The LiveLabs user interface was designed with learners in mind. The UI includes helpful features such as a Time Remaining Indicator, Lab guide resizing, Full screen view, Reconnect/refresh, Screen capture, Lab menus, Content tabs, Font size control, and Vertical/horizontal controls.

New in 2022 – Toolwire Cloud Labs!

In addition to our Toolwire-hosted LiveLabs, we now offer cloud-based experiential learning with Toolwire Cloud Labs.

Using Cloud Technologies, such as Amazon Web Services (AWS), our new Cloud Labs provide hands-on experiences that enable your learners to quickly develop skills in modern Cloud and Software technologies.
Cloud Labs provide your learners with direct access to Amazon Web Services (AWS), Azure, and Google Cloud Platform (GCP) cloud environments. This valuable experiential training platform offering includes complete protection, OnDemand preparation, security & optimization, cost efficiencies and auto-cleanup, as well as audit analytics. With Toolwire’s Cloud Labs, your learners experience hands-on training with real-world applications in a safe and cost-efficient environment, with no setup configuration requirements on your end.

Key Cloud Lab Features

Complete Protection

Every learner is isolated, protected from accidents, and dynamically provided access to an AWS, Azure, or GCP account. In these environments they will have hands-on experience working with the various services offered by the cloud provider in a safe environment.

OnDemand Preparation

The environment is prepared by turning on and/or enabling any predefined services needed to complete the lab. Once prepped, the learner is then granted administrator-level access to the account / management console solely dedicated for their learning experience.

Security & Optimization

Predefined scenarios in which learners are transitioned to a safe, dynamically built, cloud environment. The environment is secured with safeguards to prevent access to provision unnecessary and/or expensive services by using a whitelisting (or blacklisting) approach depending on lab type.

Cost Efficiencies and Auto-Cleanup

Once the associate completes the lab and logs off, resources are shut off and terminated to prevent unnecessary usage costs.

Audit Analytics

Each Associate’s activities during a Cloud Lab session will be collected from the cloud provider (i.e., AWS Cloud Trail), stored in the Toolwire database, and delivered in robust Analytics pages and reports.

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Case Study: Spaces Learning Workforce Optimization for BPO

Spaces Learning Empowers Higher Ed & Enterprise

62% improvement in technical competency

41% YoY Increase in skills engagement

58% improvement in pass rates


Upskilling & Reskilling of the Virtual Workforce

Future-proofed the workforce and increased the speed to productivity

Revenue from digital transformation has grown to 45% of total revenue

Source: Reskilling at Scale with Hyper Engagement

Why Buy?

Create your own talent pool by upskilling and reskilling your employees. This is a Win Win for employers, universities, and employees.

Improve the learning experience and learning retention while reducing overhead training costs.

Provide employees and learners with a safe “sandbox” environment to upskill and perfect their skills.

Allow Toolwire’s decades of Enterprise and Higher Education training (our core products and services) experience handle provisioning the appropriate hardware and software licensing, configurations, updates, and instructional requirements so you can focus on the your continuous growth of your institution’s core products and services. Let us do the tedious busy work so you can stay focused on the important work.

Professional Services

Toolwire offers professional design, development and coaching services to help customers transform their training practices and bring their employee’s learning to life.
Professional Services Include:

Working with Subject Matters Experts and key stakeholders to gather requirements and skills gaps. Design, develop, build, and implement LiveLabs environments and instructional materials to meet all learning objectives and skill-based requirements.

Coaching and training with leaders and trainers to empower the appropriate individuals to help transfer the LiveLab learning to fills skills gaps within an organization.

Technical Administration of LiveLab environments and updating technologies and instruction, as needed.